How we work

No surprises is the whole method.

No surprises is the whole method.

No surprises is the whole method.

From the first call to the closing letter, you know what’s happening, what it costs and when you’ll hear from us. Here’s exactly how.

From the first call to the closing letter, you know what’s happening, what it costs and when you’ll hear from us. Here’s exactly how.

Your matter, step by step

What you get at each stage, and when.

What you get at each stage, and when.

What you get at each stage, and when.

Day 0

Free first call

20 minutes on the phone or video with the lawyer who would actually do the work.

You receive

A straight answer on whether you need us

Day 1–2

Written plan

One page: the steps, who does each, the fixed fee or a capped estimate, and the likely timeline.

You receive

Plan + engagement letter to sign

Day 2–3

Identity & set-up

A quick online ID check and a single document request list — everything we need, asked once.

You receive

Secure client portal access

Weekly

The work

Your lawyer drafts, negotiates and files. Questions answered within one working day.

You receive

Friday update email, every week

As agreed

Decision points

We stop and check with you before anything that changes the cost or the outcome.

You receive

Options set out in writing

Final

Close & hand-over

A closing letter explaining what was done, what to keep, and what to diary for the future.

You receive

Your complete file, sent to you

The one-page plan

This is what lands in your inbox after the first call.

This is what lands in your inbox after the first call.

This is what lands in your inbox after the first call.

Every client gets one. If anything changes, you get a new version with the change highlighted — never a surprise invoice.

Every client gets one. If anything changes, you get a new version with the change highlighted — never a surprise invoice.

Tessmore

Ref TM-26-0418

Matter plan · Shareholder agreement for Northgate Studio Ltd

Your lawyer

Priya Anand

Fixed fee

£1,450 + VAT

Disbursements

None expected

First draft

by Fri 21 Nov

Signing

w/c 1 Dec

Next update

Fri 14 Nov

Anything outside this plan will be quoted in writing before we start it.

Our service standards

Five promises, written into every engagement letter.

Five promises, written into every engagement letter.

Five promises, written into every engagement letter.

Reply within one working day

Emails and calls answered by your own lawyer, not a call centre.

No billing in six-minute units

Fixed fees or a capped estimate. Never an open meter.

Plain English, always

If we use a legal term, we explain it in the same sentence.

Friday updates

A short email every week your matter is open.

Your file is yours

At the end, everything is sent to you in one organised folder.

Ready for your own one-page plan?

Ready for your own one-page plan?

Ready for your own one-page plan?

Book a free call

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